Shipping policy
Shipping policy
Shipped from Belgium, tracked every step.
All orders ship from Bredene, Belgium using reliable tracked carriers. Choose your carrier at checkout — you'll receive tracking information by email as soon as your order ships.
Last updated: 22 October 2025 — Current applicable version
At a glance
What to expect when you order
Same-day dispatch
Orders placed before 11 AM CET on business days typically ship the same day.
Fast delivery
Most EU orders arrive in 2–4 business days. USA in 2–4 business days.
Always tracked
Every shipment includes full tracking. You'll receive a tracking link by email.
Free EU shipping
Free shipping on all orders over €159 to qualifying European countries.
Delivery times
How long will my order take?
Belgium
Domestic
1–2 days
Business daysEU & UK
All EU countries + United Kingdom
2–4 days
Business daysUSA
United States
2–4 days
May be longer due to customsRest of world
Canada, Asia, Oceania & others
5–10 days
Estimate onlyAll delivery times are estimates based on carrier guidelines and start from the moment your order ships, not from when you place it. Occasional delays due to customs, weather, or high volume are outside our control.
Carriers
Who delivers my order?
You can choose your preferred carrier at checkout. All shipments are fully tracked and include email notifications with your tracking link.
Belgium
Three carrier options available at checkout.
International
Carrier options shown at checkout based on your destination.
We do not ship to PO Boxes. Please provide a full street address at checkout.
Shipping costs
What does shipping cost?
Shipping rates are calculated at checkout based on your destination and chosen carrier. Free shipping is available for qualifying EU orders.
Free shipping — EU
Orders over €159 ship free to these countries: Belgium, Germany, Luxembourg, Netherlands, Austria, Bulgaria, Denmark, Estonia, Finland, France, Czechia, Greece, Spain, United Kingdom, Croatia, Monaco, Ireland, Italy, Latvia, Lithuania, Hungary, Poland, Portugal, Romania, Slovakia, Sweden, and Slovenia.
All other destinations
A flat rate applies and will be shown clearly at checkout before you confirm your order. No hidden fees.
Customs, duties & taxes
Will I be charged import fees?
This depends entirely on where you live. Here's a clear breakdown:
✓ Inside the EU
No customs fees
All orders shipped within the European Union move freely across borders. No customs duties, no import taxes, no extra charges — the price you pay at checkout is the price you pay, full stop.
⚠ Outside the EU
You may be charged import fees
Orders shipped outside the EU (UK, USA, Canada, Asia, Oceania, etc.) may be subject to customs duties, import taxes, and handling fees charged by your country's customs authority. These charges are not included in your order total and are entirely outside our control.
Important for non-EU customers: customs fees are set by your local government and we have no way to predict, control, or cover them. Before ordering from outside the EU, we recommend checking your country's import duty thresholds. OldCamsByJens is not responsible for any customs charges, delays caused by customs inspection, or packages held at customs. All shipments originate from Belgium.
Countries we ship to
Where do we deliver?
Europe
Belgium, Germany, Luxembourg, Netherlands, Austria, Bulgaria, Denmark, Estonia, Finland, France, Czechia, Greece, Spain, United Kingdom, Croatia, Monaco, Ireland, Italy, Latvia, Lithuania, Hungary, Poland, Portugal, Romania, Slovakia, Sweden, Slovenia, Vatican City, Cyprus, Malta, Switzerland, Norway, Liechtenstein, Iceland, Andorra, San Marino, Montenegro, North Macedonia, Serbia
North America
Canada, United States, Mexico
Asia
Hong Kong SAR China, India, Japan, Singapore, South Korea, Taiwan, United Arab Emirates, Israel, Qatar
Oceania
Australia, New Zealand
Don't see your country? Contact us at info@oldcamsbyjens.com and we'll see what we can do.
Contact
Questions about your shipment?
If you have questions about shipping, tracking, or your order status, reach out directly. I aim to respond within 24 hours.
Get in touch
Email info@oldcamsbyjens.com or use the live chat on this page.
This is the current and applicable shipping policy — last updated 22 October 2025.